1. Introduction

Agrim Dental Home, located at Ghattekulo Chowk, Kathmandu, Nepal, is committed to protecting your personal and dental health information while providing a safe and secure online experience through our website https://agrimdentalclinic.com/.

We understand that the information you share with us, especially regarding your dental and medical health, is personal and important. This Privacy Policy explains how we collect, use, store, and safeguard your data, both online and in our clinic.

By accessing and using our website, you consent to the practices described in this policy.

2. Information We Collect

A. Information You Provide

We collect information you voluntarily provide through the following interactions on our website:

• Book Appointment Form: Full name, phone number, email address, preferred date and time, and the dental service you are seeking.
• Contact Form: Name, phone number, email address, and your message or enquiry.
• International Client Enquiries: Additional details such as your country of residence, travel dates, and treatment requirements.

B. Automatically Collected Data

When you visit our website, we automatically collect certain technical information, including:

• IP address and approximate geographic location
• Device type, browser name and version
• Pages visited, links clicked, and time spent on each page
• Referral source, including how you found our website

This data is collected via Google Analytics and our hosting infrastructure. It is used in aggregate form and is not directly linked to your personal identity.

3. Cookie Usage

Our website uses cookies, which are small text files stored on your device, to improve your browsing experience. Cookies help us:

• Improve website speed and performance
• Remember your preferences across visits
• Understand which dental services and content are most frequently accessed by visitors
• Generate anonymous analytics to improve the quality and relevance of our content

You may disable cookies through your browser settings at any time. Please note that doing so may affect certain website features and functionality.

4. How We Use Your Information

We use the information we collect solely for the following purposes:

• Appointment scheduling: Contacting you to confirm, reschedule, or follow up on appointments.
• Responding to enquiries: Answering questions submitted through our contact form or email.
• Service improvement: Enhancing our clinical services and patient experience based on feedback.
• Website optimization: Using analytics to improve content, navigation, and accessibility.
• International patient coordination: Helping overseas patients plan their dental travel and treatment.
• Legal and ethical compliance: Meeting obligations under applicable Nepali law and medical ethical standards.

5. Third-Party Disclosure

We do not sell, trade, or rent your personal information to third parties.

We may share limited and anonymized data only with the following trusted service providers, strictly for operational purposes:

• Google Analytics: To track website traffic and user behavior in aggregated, anonymized form.
• Web Hosting Provider: To maintain and operate the website securely.

All third-party partners are required to maintain the confidentiality of your information and are prohibited from using it for any other purpose.

6. Data Security

We take the security of your information seriously. Our website is protected with SSL encryption, indicated by the HTTPS padlock in your browser. All forms on our website use secure data transmission protocols.

However, no method of transmission over the internet is completely secure. We encourage users not to submit sensitive clinical or financial information through web forms. For such matters, please contact us by phone or visit us in person.

7. Your Rights

As a user of our website, you have the right to:

• Request access to any personal data we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of your personal data, subject to legal requirements
• Ask how your data is being used or shared

To exercise any of these rights, please contact us at: agrimdentalhome0220@gmail.com

8. Contact Information

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The effective date at the top of this page will be updated accordingly.

We encourage you to review this page periodically to stay informed about how we protect your information.